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ETIQUETTE

Arrival
Please arrive at least 30 minutes prior to your scheduled appointment to allow yourself time to change and relax. With each treatment, you are invited to enjoy the fitness center and participate in our Roman Rituals, including our Signature Roman Baths. (Please see our Roman Rituals within the Signature Experiences section of our website.)

Checking In
We will provide you with a luxurious robe and slippers to wear while you are in the spa. You are welcome to wear whatever you find comfortable underneath your robe. If you would like to indulge yourself at home, our robes are also available for purchase in our store by the reception desks.

Cell Phones
We strive to provide our guests a tranquil retreat from the day-to-day. Please help us by turning off cell phones and pagers upon entering the spa.

Artisans
All of our Artisans are highly trained aestheticians and massage therapists, ready to answer your questions and help you identify the right treatment to meet your specific needs.

Gift Certificates
As a luxurious gift of indulgence, Qua Baths and Spa Gift Certificates are available at the reception desk for any denomination. You may also purchase specific treatments if you like.

Payment Information
We accept cash, traveler cheques and the following credit cards:

  • MasterCard
  • VISA
  • American Express
  • Discover

Hours of Operation
7am - 7pm Sunday - Thursday

Hours of Operation
7am - 7pm Friday and Saturday


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